Will My Grillz Fit Properly?
Our impression kits are made to capture maximum detail which allows us to create grillz with superior comfort and stability. However there are very rare cases where due to the specific shape or position of a tooth, getting the grill to fit securely without dental adhesive is difficult. If this happens then a small amount of dental adhesive may need to be applied to hold the grill in place, we will provide this for you.
We guarantee that our product will fit on the mould you send to us, but we cannot guarantee that it will fit perfectly in your mouth, hence why we need a PERFECT MOULD OF YOUR TEETH FOR 100% ACCURACY.
We will only make the caps using a GOOD TEETH IMPRESSION AND NOTHING LESS.
Alternatively we will offer you a FREE adjustment here at our workshop! We will not post you a new kit or set for free! So please take this into consideration before ordering as you may have to travel to our workshop!
How Long Does The Process Take?
If you return your mould to us promptly then a typical total turnaround time is 7-9 days, however for more complex designs or if shipping to your location takes longer then this time could be extended, please be patient we are making your grillz to perfection.
If the post tracking shows that it has been delivered, we will believe this over any customer accusations. We work closely with Royal Mail. So if the tracking shows it’s been delivered. No further action will take place.
Do I Have To Post The Kit Back Myself?
Yes return shipping of the kit is your responsibility, the return address details will be attached to the kit.
Please use a reputable local domestic shipping provider to send your impressions to us (Royal Mail/Evri).
Our fast Track Service
We offer customers an option to pay £10 extra for their order to be prioritised.
This means it will take 4/5 days for the work to be done!
(WARNING) If delays happen with post - (Address issues, Absent on delivery, Postal delays) - WE ARE NOT RESPONSIBLE & NOT REQUIRED TO PAY YOUR MONEY BACK FOR THIS SERVICE.
This is because you’re paying for our time to get it done quicker and push your order in front of the line!
Refunds/Issues
You will not receive a refund if we have already started processing your order. This is simply because the product has been specifically manufactured to suit every client.
We also have a no refund policy in place. So please be 100% before placing your order!
If you have any issues with your order please contact us immediately, and we will offer you a free adjustment here at our workshop!
All orders are non-refundable. Any claims will be rejected and in case of any chargebacks our policy will be used as evidence of how we operate so please do not order if you are not confident with the process.
Can I eat, drink, sleep or smoke with my grillz in?
Dental white and yellow gold is less reactive than traditional precious metals, so is fine for smoking & drinking (make sure you're grillz are very secure to avoid risk of accidently swallowing). For all other metals we advise against all of the above.
Can I Have Something Custom Designed?
To have something custom made you'll need to book in an appointment, during your appointment we'll explore all the different options and ideas available until we've come up with the perfect concept for you! We'll provide a price quote with a detailed breakdown of the costs. Then you'll need to pay a 50% deposit for us to start work, the remaining balance will be paid when the work has been completed.
Dental Disclaimer
Liability & Dental Health Disclaimer
By purchasing and using grillz (“Products”) from Monarch (“Company,” “we,” “our”), you acknowledge, understand, and agree to the following terms and conditions.
Our Products are intended solely for aesthetic and decorative purposes. We are not licensed dental or medical professionals and do not provide dental advice, diagnosis, or treatment.
1. No Responsibility for Dental or Health Issues
The Company shall not be held liable for any dental, oral, or health-related issues that may occur before, during, or after the use of our Products, except where liability cannot be excluded under UK law. This includes, but is not limited to:
Tooth Damage: chipping, cracking, breaking, loosening, or any other structural damage.
Tooth Loss: partial or complete, including issues related to improper fit or pre-existing conditions.
Gum & Oral Irritation: swelling, pain, discomfort, or allergic reactions to materials.
Oral Infections: bacterial, fungal, or viral infections related to improper hygiene, extended wear, or pre-existing issues.
Teeth Shifting / Alignment Changes: movement of teeth or bite alterations due to use.
Aggravation of Pre-Existing Conditions: cavities, gum disease, dental work (crowns, bridges, braces, veneers, implants), or other conditions.
2. Customer Responsibility & Dental Consultation
You are solely responsible for determining whether your dental health is suitable for wearing grillz. We strongly recommend consulting with a licensed dentist before purchase and use, particularly if you have existing dental work or conditions.
3. Proper Use & Maintenance
To minimise risk, you agree to:
Not wear grillz for extended periods.
Avoid eating, drinking, or sleeping while wearing grillz.
Clean and maintain your grillz to prevent bacteria buildup.
Remove grillz immediately if you experience discomfort, pain, or irritation.
3A. Choking Hazard & Safe Use
Our Products may contain small parts and present a choking hazard if swallowed.
Grillz are intended for adult use only and must be kept out of reach of children.
You must not eat, drink, or sleep while wearing grillz.
If a grill becomes loose, damaged, or dislodged, you must remove it immediately to avoid risk of accidental swallowing or inhalation.
By purchasing, you acknowledge and accept the risk of choking if Products are misused or worn contrary to these instructions.
4. Assumption of Risk & Waiver of Liability
By purchasing and using our Products, you:
Accept and assume all risks associated with use, including known and unknown risks.
Release and discharge the Company, its owners, employees, affiliates, and manufacturers from any claims, demands, damages, or legal actions arising from use of the Products, except to the extent such liability cannot be limited or excluded under the Consumer Rights Act 2015 or other applicable UK law.
Agree that this waiver is binding on you, your heirs, and legal representatives.
5. No Warranties Beyond Statutory Rights
Our Products are sold “as is” and “as available.” The Company does not provide any warranties, whether express or implied, beyond those required under UK law, including the Consumer Rights Act 2015, which ensures that goods must be of satisfactory quality, fit for purpose, and as described.
6. Not for Medical/Dental Modification
Our Products are not dental devices, braces, retainers, or mouthguards and must not be used as substitutes for medical or dental treatment. They are for decorative purposes only.
7. Allergy & Material Disclosure
It is your responsibility to ensure that you do not have allergies or sensitivities to the materials used in our Products. Metals such as nickel are known allergens, and our Products comply with applicable UK/EU jewellery regulations, including the EU Nickel Directive. Monarch disclaims liability for allergic reactions, except where required by law.
8. Instructions Acknowledgement
By purchasing, you confirm that you have read, understood, and agree to follow all care and safety instructions provided by the Company. Failure to do so may increase the risk of harm, for which the Company accepts no responsibility.
9. Governing Law & Jurisdiction
This Disclaimer and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim.
10. Binding Agreement
By completing your purchase, you confirm that you have read, understood, and agreed to this Disclaimer, and that you knowingly and voluntarily assume all associated risks.
Why Choose Monarch For Your Grillz?
At Monarch, we don’t just craft grillz – we engineer bespoke dental jewelry designed with precision, luxury, and individuality in mind. Here’s why discerning clients choose Monarch to define their signature look:
Precision Fit, Every Time
Experience unparalleled comfort and accuracy. Monarch employs advanced 3D scanning technology and expert craftsmanship to deliver a flawless fit, tailored precisely to your smile. No gaps. No discomfort. Just perfection. If there are ever fitment concerns, we’re here to resolve them immediately – because excellence is non-negotiable.
Luxury Materials, Uncompromising Quality
Every Monarch piece is forged from premium materials – from brilliant natural diamonds to elite-grade metals. We proudly use both 925 sterling silver and our superior 940 Argentium silver, renowned for its enhanced durability, hypoallergenic properties, and tarnish resistance. Monarch grillz aren’t just accessories – they’re investments that shine for a lifetime.
No Shortcuts. Ever.
Unlike others who cut corners, Monarch upholds the highest standards in every detail. Each grill is hand-finished to perfection, offering a refined look and a seamless, secure fit. Confidence comes standard.
Fast Turnaround
Your time is valuable. Monarch offers expedited production within 7–9 business days – without compromising on craftsmanship. Swift, reliable delivery ensures you’re shining sooner than expected.
Tailored to Your Vision
Whether you seek understated elegance or a bold artistic statement, Monarch’s design specialists work closely with you to bring your vision to life. Your style. Your story. Your Monarch piece.
Trusted by Thousands Worldwide
With over 1,400 satisfied online clients and growing, Monarch is the name trusted by those who demand the best. Discover why our customers return – and refer – time and again.
Monarch – Redefining the art of custom grillz.